Robinsons Department Stores now part of the Dragonpay payment system

Robinsons Department Store (RDS), the flagship retail chain of the Gokongwei group, now accepts Dragonpay over-the-counter payments at its Business Center counter. Customers can purchase online from any merchant accepting Dragonpay, then go to an RDS Business Center to pay.

The service is available at all RDS branches nationwide.  RDS Business Centers accept payments daily (Mon to Sun) up to 7pm.  Payments are processed and posted by Dragonpay at the end of the day.

Other Gokongwei businesses include real estate (Robinsons Land), retail (Robinsons Supermarket, Toys 'R Us), manufacturing (Universal Robina Corporation), and many others.  Until recently, it was a major player in the telecommunications industry through Digitel and Sun Cellular.  The group sold their telecommunications business to the PLDT group.

Security Bank Supported

Customers can now pay at Security Bank via online, over-the-counter or ATM for purchases made from Dragonpay merchants.  Payments are processed end of day.  Weekend payments via online banking and ATM are processed on Mondays.

Security Bank has been embarking on a major expansion since late 2012.  New branches are opening in several areas nationwide.  The bank also bought out a small savings bank and converted it into its savings bank arm, Security Bank Savings.  The bank has introduced innovative services such as the electronic GC (e-GC) which allows anyone to withdraw from a Security Bank ATM supporting the feature -- even if you are not an account holder and do not have a Security Bank ATM card!

Paying over-the-counter at BDO for Dragonpay

Depending on where your location is, Dragonpay has 2 types of over-the-counter payments at BDO -- Regular Cash Deposit and Bills Payment.  Make sure to exactly follow the instruction that you receive as paying in the wrong channel can cause delays in processing.

From the merchant website, you will be redirected to Dragonpay's payment selection page.  Select Banco De Oro Over-the-Counter (OTC) as your Fund Source. Choose among the available branches from the secondary dropdown list.

Customers paying in Manila, Cebu and Davao, should select the corresponding branch from the list.  Dragonpay will prompt you to make a regular OTC cash deposit at any BDO branch in those areas.  There will be no handling fees if you select the correct branch.  If you live outside of these areas, choose Others.  From here, either one of two things can happen:

1. If the amount is at least PHP200.00, Dragonpay will send you an instruction to perform a Bills Payment.  An extra service fee of PHP30.00 will be added to the amount due.  This will actually come out better for you because the BDO branch will no longer charge you the PHP50.00 handling fee for depositing to a branch outside your province.  So in reality, you are saving PHP20.00.  Click this link for more information about paying via Bills Payment.
2. However, if the amount due is less than PHP200.00, Dragonpay will send a regular Cash Deposit instruction to its Manila branch account.  So while we will not add any service fee to the amount due, the BDO branch in your area will most likely charge you the provincial handling fee of PHP50.00.

Basically, just make sure to select the correct branch and our system will automatically figure out the best option for you.  If you ever make a mistake and paid the wrong amount (ex. you did not add the PHP30.00 extra fee for Bills Payment) immediately contact us for assistance.

NOTE: For customers based overseas whose only way to make a payment is through bank wire transfer, please choose "Metro Manila / Outside Philippines" as the bank branch to force our system to use the standard Cash Deposit instruction.  Bills Payment will not work for international payments.

No more Handling Fee for BDO Cebu and Davao OTC

Customers based in the province have long had to endure the disadvantage of having to pay extra for their over-the-counter payments.  This is because most Philippine banks still practice charging handling fees if the depositor is in a different provincial area from where the account is maintained.  The handling fee can range from P50 to P100 (or even more) depending on the bank and the amount.

While most newer, nimbler banks have already espoused the waiving of this fee across their branches, some of the older and bigger banks still charge this fee.  The biggest commercial bank, Banco de Oro (BDO), is no exception.  Customers depositing to Dragonpay's Metro Manila account have to pay P50 if they are in the province.

Starting today (Nov 17, 2012), customers in Cebu and Davao no longer have to pay this fee when depositing at BDO.  Just select the appropriate branch in your area from the list and deposit there.  Dragonpay will continue to expand its network to serve other areas in the near future and lower the fees to the consumer.

24x7 BDO ATM Payments

Too busy at work to go out and fall in line at the nearest BDO branch to pay for an online purchase over-the-counter?  Worry no more!  Dragonpay now supports 24x7 payments at any BDO ATM nationwide.

Just go to any BDO ATM machine and choose Bills Payment >> Dragonpay Corporation.  For a more detailed  instruction, visit our BDO ATM how-to page.

Paying Cash at M. Lhuillier Branches Nationwide

E-commerce never stops and Dragonpay recognizes the need to accept cash payments 7-days-a-week.  With all banks (except for BDO branches inside malls) closed on weekends, customers need alternative brick-and-mortar channels where they can make their cash payment.  Good news to customers of Dragonpay merchants -- all 1,400+ M. Lhuillier outlets can now accept payments for us!  Just follow these instructions.

Please note that M. Lhuillier charges a small service fee over-and-above the cost of the online purchase.  Refer to this link on how the fee is computed.  It should still come out much more cost-effective than traditional person-to-person money remittance (ie. Kwarta Padala, Western Union, etc.) though.  As a comparison, a PHP 1,000 person-to-person money remittance would normally have a service fee of PHP 80.  But a similar amount paid to a Dragonpay merchant will only have a service fee of PHP 20.  A PHP 15,000 person-to-person money remittance would normally have a service fee of PHP 300.  A similar amount paid to a Dragonpay merchant will still only have a service fee of PHP 20.

New Metrobankdirect Procedure

Metrobankdirect customers can now pay for their online purchases through Dragonpay more easily.  There is no more need to do the one-time fund transfer enrollment.  First-time users can proceed to Pay Bills and select "DRAGONPAY CORPORATION" from the dropdown list of special billers.  Just encode the Dragonpay reference no. in the fields prompted, enter the amount due, and click the button to pay.  Its that easy!

For more detailed instructions, visit our Metrobankdirect How-to page.