Problems with EastWestBanker Online Payments

Some customers seem to be experiencing problems with paying through EastWestBanker.com. This problem is often caused by our system being unable to successfully perform its automated 3rd party fund transfer enrolment. Customers can manually do this one-time enrolment by following these steps:

1. Login to your personal EastWestBanker.com account.


2. Click Fund Transfer from the left menu bar.


3. Click the Modify Unrelated Accounts link.


4. If you do not see "Dragonpay" listed in your "List of Unrelated Accounts", click the Add button.


5. Enter Account No. "000901047881", and Description "Dragonpay", and click the Create button.


6. If you have successfully enrolled the Dragonpay account, it should now appear in your "List of Unrelated Accounts".

Once you have gone through this one-time enrolment process, you should be able to perform online payments to merchants using Dragonpay.

RCBC AccessOne Internet Banking Accepted

Customers with RCBC bank accounts can register for a free RCBC AccessOne Internet banking account and enjoy shopping at merchants accepting Dragonpay online payments. Through the AccessOne eShop facility, making payments for anything from the hottest deals in town, to your next Asian vacation can be as simple as logging in using your RCBC id and password, and authorizing the payment request. Payment is securely completed in seconds.



Dragonpay also supports RCBC over-the-counter payments for customers with no access to online banking. Provincial customers may pay using this online channel to avoid having to pay the over-the-counter cash handling fee charged by RCBC branches outside of Metro Manila.