Friday, August 19, 2011

Problems with EastWestBanker Online Payments

Some customers seem to be experiencing problems with paying through This problem is often caused by our system being unable to successfully perform its automated 3rd party fund transfer enrolment. Customers can manually do this one-time enrolment by following these steps:

  1. Login to your personal account.

  2. Click Fund Transfer from the left menu bar.

  3. Click the Modify Unrelated Accounts link.

  4. If you do not see "Dragonpay" listed in your "List of Unrelated Accounts", click the Add button.

  5. Enter Account No. "000901047881", and Description "Dragonpay", and click the Create button.

  6. If you have successfully enrolled the Dragonpay account, it should now appear in your "List of Unrelated Accounts".

Once you have gone through this one-time enrolment process, you should be able to perform online payments to merchants using Dragonpay.

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